CAN THE DELIVERY COUNTRY BE DIFFERENT FROM THE PURCHASE COUNTRY?
No. The delivery country must always be the same country in which the purchase was made.
HAS MY ORDER BEEN SHIPPED OUT YET?
As soon as your order is dispatched from our Warehouse, you will be sent an email to confirm that it's on its way. From there it should be delivered within the timescale we advertise. You can check its progress by logging into your account .
If you place your order from Friday 13:00 to Sunday 00:00, it will be shipped on Monday. We do not ship or deliver on Weekends.
HOW LONG WILL MY ORDER TAKE TO ARRIVE?
If you have selected the standard shipping service, your order will arrive within 6-10 working days after it leaves our warehouse (excluding weekends and holidays).
If you have selected the Express shipping service, your order will arrive within 1-2 working days after it leaves our warehouse (excluding weekends and holidays).
Depending on the kind of service and your country:
- National Standard: FREE.
- National Express: If you want your order at home in 24hrs, just tell us and for 3,5euros you will have it wherever you need it.
- Canary Islands, Balears Islands and Andorra it costs 6euros.
- International Standard: 14 euros. If you need Express Shipment write us to firstname.lastname@example.org.
- EE.UU Standard: 20 euros.